Welcome to Skinnify! These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from skinnify.co, you agree to be bound by these Terms. If you do not agree, please do not use our site.
1. Overview
Skinnify is operated by Skinnify LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Skinnify. These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors.
2. Eligibility
By using this site, you confirm that you are at least 18 years old or the age of majority in your jurisdiction. If you are under 18, you may only use this site with permission from a parent or legal guardian.
3. Products and Pricing
All prices are listed in the currency shown on the site and are subject to change without notice. We reserve the right to limit the quantities of any products or services and to discontinue any product at any time.
We make every effort to display accurate product descriptions and images, but we cannot guarantee that your device’s display is entirely accurate.
4. Orders and Payments
By placing an order, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your information so that we can complete your transactions.
We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud or violations of these Terms.
5. Returns and Exchanges
Please refer to our Return & Exchange Policy for details on returning or exchanging items. By placing an order, you agree to the terms of that policy.
6. SMS and Email Marketing
If you sign up for our SMS or email marketing, you agree to receive recurring messages from us. Consent is not a condition of purchase. You may opt out at any time by following the unsubscribe instructions in our messages.
7. Intellectual Property
All content on our site—including text, graphics, logos, images, videos, and software—is the property of Skinnify LLC or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
You may not use, copy, reproduce, modify, or distribute any content from our site without our express written permission.
8. Prohibited Uses
You agree not to use our site or services:
- For any unlawful purpose
- To solicit others to perform unlawful acts
- To violate any local, national, or international law
- To infringe upon our intellectual property
- To submit false or misleading information
- To upload viruses or malicious code
- To interfere with the site’s security or performance
We reserve the right to terminate your use of the service for violating any of the prohibited uses.
9. Third-Party Services
Our site may contain links to third-party websites or services. We are not responsible for the content or accuracy of third-party websites and do not endorse or assume liability for any third-party products or services.
10. Disclaimer of Warranties
We do our best to provide accurate and reliable services, but we do not guarantee that the website will be error-free, secure, or uninterrupted.
Products and services are provided “as is” and “as available,” without any warranties—express or implied—including merchantability, fitness for a particular purpose, or non-infringement.
11. Limitation of Liability
To the maximum extent permitted by law, Skinnify LLC shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from your use of our site or products, even if we were advised of the possibility of such damages.
12. Indemnification
You agree to indemnify, defend, and hold harmless Skinnify LLC and our affiliates, partners, employees, and agents from any claim or demand, including attorneys’ fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.
13. Governing Law
These Terms are governed by the laws of Wyoming, without regard to its conflict of law principles. Any disputes shall be resolved through arbitration or courts located in the United States, unless otherwise required by applicable law.
14. Changes to Terms
We reserve the right to update or change these Terms at any time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the site after changes constitutes acceptance of the new Terms.
15. Contact Information
Questions about these Terms of Service should be sent to:
Skinnify LLC
Email: [email protected]
Last updated: August 3, 2025
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You are shopping on skinnify.co. By placing an order you are purchasing from Reach in the way we describe below. Depending on your location, "Reach" refers to With Reach (EU) Limited ÖU (registration #14571597, "Reach EU"), Reach Ltd. ( "Reach Canada"), With Reach (Australia) Pty. Ltd. ( "Reach Australia"), With Reach UK Ltd. (registration #08507554, "Reach UK"), or With Reach (USA) LLC ( "Reach USA"). The item(s) that you are purchasing will be sold by Reach to you. You will provide your payment information, shipping address, and any additional information required or requested to complete your order directly to Reachfor Reach to process your payment and complete your order. Your order is subject to: (1) these Reach Terms of Service; (2) the Reach Privacy Policy; and (3) any relevant terms and conditions imposed by any other applicable third parties, including the party supplying the products. By completing your purchase, you confirm that you have read and agree to be bound by all of these. By placing an order, you understand and agree that: 1. You are purchasing from, and providing your information to, Reach. Reach is entitled to verify and authenticate your payment information, and if it is unable to verify this information, Reach may contact you and/or your payment card issuer to confirm your identity and/or your intent to place the order. 2. If there is an error in the price listed for a product on the website from which you are purchasing or in the price applied to the product during the sale of and processing of your order, Reach is entitled to contact you, correct the price, and/or cancel your order. 3. If Reach is able to successfully verify your payment information, payment details for your order will be processed by Reach as the seller of the goods to you. 4. Once Reach processes your payment information and the transaction is verified, the items you purchased will be fulfilled directly by the party supplying the goods, by delivery or other means. 5. Reach may refuse service, refuse to process or complete orders, remove or edit content, or cancel orders for any reason or for no reason, in its sole discretion. 6. If you are under the age of majority in the jurisdiction in which you reside, approval of your parent or guardian is required to complete your purchase. 7. In some jurisdictions, Reach obtains payment processing services through affiliates or third-party service providers. In such instances, such affiliates and third parties are obligated under their contract with Reach to comply with strict privacy and data protection requirements. Here are some other things to understand about your order: Currency. You may select your preferred payment method and currency from a list of options available at the time of checkout. Please note that the relative value of currencies may vary, and as a result, the actual purchase price for items in your order may vary based on the currency selected. Billing. If you use a payment card or other electronic form of payment as your payment type, your bank or payment card statement will include a reference to "Reach" and the party supplying the goods. Shipping. Items in your order may be fulfilled via a single transaction, or via multiple transactions. If items in your order are fulfilled via multiple transactions, or if your order is only partially fulfilled, you will only be charged for those items that are actually fulfilled Chargebacks, Fraud Prevention and Void Transactions. For your protection, Reach may use various fraud prevention protocols and policies, and industry-standard verification systems, to reduce fraud and minimize chargeback risks. You must comply with such protocols and policies, including card authentication, and "ship to" and "bill to" address verification. Once an order is placed, you may not change any authenticated payment information or any verified "ship to"/ "bill to" address. If there is a systemic error which results in the processing or acceptance of a transaction for which authorization has been declined, that transaction will be void. Product. You may have the benefit of a manufacturer’s warranty in respect of the item(s) purchased and you should refer to the relevant documentation supplied with the item in this regard. Customer Service and Returns. Questions or concerns about your order may be directed to Reach. Reach will work with the party supplying the goods as necessary to resolve your issue. If the party supplying the goods allows for returns on orders, Reach will assist you in processing a return in accordance with that party’s policy, including reimbursement for the original sales prices of returned products, if authorized.. Reach may refuse any return requested if a restriction applies to the item for which the return is requested. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY. This paragraph is not applicable to you if you reside in Quebec, Canada. REACH PROVIDES ITS SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE EXTENT PERMITTED BY LAW, REACH MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE PRODUCTS DEPICTED ON OR ORDERED FROM THE WEBSITE, THE PROVISION OF REACH’S SERVICES, OR THE INFORMATION OR CONTENT DISPLAYED ON OR ACCESSIBLE VIA THE WEBSITE INCLUDING THE CHECKOUT PROCESS. YOU EXPRESSLY AGREE THAT YOUR USE OF REACH’S SERVICES IS AT YOUR SOLE RISK. REACH DOES NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY PRODUCT IMAGES, DESCRIPTIONS OR SPECIFICATIONS PROVIDED ON THE WEBSITE. NEITHER REACH, NOR ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, VENDORS OR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, DIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING WITHOUT LIMITATION FOR ANY LOSS OF DATA OR PROFITS, THAT MAY BE INCURRED OR RESULT IN CONNECTION WITH YOUR USE OF (OR INABILITY TO USE) REACH’S SERVICES OR PRODUCTS PURCHASED THROUGH REACH, EVEN IF REACH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT THAT REACH IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS CONNECTED WITH YOUR USE OF REACH’S SERVICES OR ANY PRODUCTS PURCHASED THROUGH REACH, REACH’S AGGREGATE LIABILITY SHALL NOT EXCEED $100 USD. Intellectual Property. All content on the s website, including in the checkout process, such as software, object code, source code, text, graphics, logos, button icons, images, audio clips, and digital downloads, is the property of Reach, the party supplying the goods, or their respective licensors, as may be applicable, and is protected by United States and international copyright laws. All designs, graphics, logos, page headers, button icons, scripts, and service names are trade-marks or registered trade-marks of the party supplying the goods or Reach, as may be applicable, in the U.S. and/or other countries. Such trademarks may not be used without the prior written authorization of the Merchant or Reach, as may be applicable. General Terms. The following general terms apply whenever you place an order: 1. Compliance with Applicable Laws. You certify that any products purchased through an order will not be exported, sold, or transferred in violation of any applicable laws, including without limitation any applicable export control and economic sanctions laws and regulations. It is your responsibility to know the laws of the country into which you are importing any products that you order. By placing an order you certify that the import of the products you have ordered to the country of the shipping address you have provided does not violate any laws or regulations of that country. 2. Privacy. To complete your order you will be providing personal information to Reach and you consent to your personal information being collected, used, processed, disclosed and/or stored by Reach and our service providers as may be required in order to process and complete your order and otherwise provide the services you have requested, in accordance with Reach’s Privacy Policy. Reach accepts no liability or responsibility for the collection, use, processing, disclosure or storage of your personal information by the party supplying the goods or any service provider engaged by that party. The collection, use, processing, disclosure and/or storage of your personal information by the party supplying the goods or its service providers is governed by that party’s privacy policy. The party supplying the goods and Reach may analyze transactional data for the purpose of identifying trends, statistics and measurements that could contribute to the enhancement of customer experience and/or the services provided by Reach. Any transactional data analyzed for these purposes will be aggregated and anonymized, meaning that any personally identifiable information will be removed. 3. Electronic Communications. When you place an order, you are communicating with Reach electronically, and you consent to entering into this agreement by electronic means, and to receive communications from Reach electronically/via email. 4. Modifications. You acknowledge that Reach may make changes to its system, policies, and these Terms of Service at any time. Reach will ensure that the current version of these Terms of Service is presented every time you make an order. You are responsible for reviewing these Terms of Service each time you make an order. If you do not agree to any change in the Terms of Service, you must not complete your order. Any order placed after the effective date of a change will constitute your agreement to the change and to the current Terms of Service. 5. Severability. If any or any portion of these Terms of Service is found to be invalid, void, or for any reason unenforceable, that term or portion of terms will be severed, and will not affect the validity and enforceability of the remaining terms. 6. Governing Law. If you reside in Canada (other than in Quebec), these Terms of Service are governed by and construed in accordance with the laws of Canada. If you reside in the province of Quebec, these terms of services are governed by and construed in accordance with the laws of Quebec and the laws of Canada applicable therein. If you reside in Australia, these Terms of Service are governed by and construed in accordance with the laws of Australia. If you reside in the US, these Terms of Service are governed by and construed in accordance with the laws of the US. If you reside in a country in the European Union, these Terms of Service are governed by and construed in accordance with the laws of Estonia. Otherwise, these Terms of Service are governed by and construed in accordance with the laws of Wyoming. 7. Notice. If you need to contact Reach, you may do so at https://www.withreach.com/support/shopper-support. Our addresses are: Reach UK: 3 Lloyd’s Avenue, London, UK EC3N 3DS Reach Canada: 2300, 150 9 Avenue SW, Calgary, AB T2P 3H9 Reach EU: Maakri 19, 10145 Tallinn, Estonia 10145 Reach Australia: 152 Elizabeth Street, Melbourne, Victoria, Australia 3000 Reach USA: Pier 26 Box 5 North "The Embarcadero", San Francisco, CA 94105 8. Proceedings. Any action or proceeding arising out of or relating to these Terms of Service must be brought in the courts of Wyoming and you hereby irrevocably agree to the jurisdiction of the courts in Wyoming, United States for all such purposes. 9. Language. The parties have agreed and expressly requested that this agreement and all documents related to it be drawn up in English. Les parties conviennent et exigent expressément que ce contrat et tous documents émis en vertu de celui-ci soient rédigés en anglais.
This Privacy Policy explains how Skinnify ("we", "our", "us") collects, uses, and protects your personal information when you visit our website or purchase our products.
1. Information We Collect
When you interact with our site, we collect the following types of personal information:
- Order Information: Your name, email address, shipping address, billing address, phone number, and payment details.
- Account Information: If you create an account, we store your login details securely.
- Device Information: IP address, browser type, referring URLs, time zone, and cookies that help us improve site performance.
- Customer Support: When you contact us, we collect any information you provide to assist you.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your purchase or account
- Send marketing emails and SMS messages (only with your explicit consent)
- Improve and optimize our website
- Detect and prevent fraud or misuse
3. SMS Marketing
If you provide your phone number and explicitly opt in to receive SMS messages, you agree to receive recurring automated marketing and personalized text messages from Skinnify, including cart reminders, promotions, and order updates.
Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP to any SMS or by contacting [email protected].
We do not send SMS marketing messages without your prior consent, and we do not sell or share your phone number with third parties for their own marketing use.
4. Sharing Your Information
We do not sell your personal information. We only share it with trusted third parties that help us operate our business, such as:
- Payment processors (e.g., Stripe, PayPal)
- Shipping providers
- Email and SMS marketing platforms (e.g., Klaviyo, Postscript)
- Website analytics tools (e.g., Google Analytics)
These partners are required to keep your information secure and confidential.
5. Cookies
We use cookies and similar technologies to enhance your browsing experience. You can control or disable cookies through your browser settings, though this may impact website functionality.
6. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your data
- Object to or restrict certain data uses
- Withdraw consent for marketing at any time
To exercise your rights, contact us at: [email protected]
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.
9. Security
We take data security seriously and implement appropriate safeguards to protect your personal information.
10. Children’s Privacy
Our site is not intended for children under the age of 13, and we do not knowingly collect data from minors.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Skinnify
Email: [email protected]
Last updated: August 3, 2025
© 2026 Skinnify. All rights reserved.
Welcome to Skinnify! These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from skinnify.co, you agree to be bound by these Terms. If you do not agree, please do not use our site.
1. Overview
Skinnify is operated by Skinnify LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Skinnify. These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors.
2. Eligibility
By using this site, you confirm that you are at least 18 years old or the age of majority in your jurisdiction. If you are under 18, you may only use this site with permission from a parent or legal guardian.
3. Products and Pricing
All prices are listed in the currency shown on the site and are subject to change without notice. We reserve the right to limit the quantities of any products or services and to discontinue any product at any time.
We make every effort to display accurate product descriptions and images, but we cannot guarantee that your device’s display is entirely accurate.
4. Orders and Payments
By placing an order, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your information so that we can complete your transactions.
We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud or violations of these Terms.
5. Returns and Exchanges
Please refer to our Return & Exchange Policy for details on returning or exchanging items. By placing an order, you agree to the terms of that policy.
6. SMS and Email Marketing
If you sign up for our SMS or email marketing, you agree to receive recurring messages from us. Consent is not a condition of purchase. You may opt out at any time by following the unsubscribe instructions in our messages.
7. Intellectual Property
All content on our site—including text, graphics, logos, images, videos, and software—is the property of Skinnify LLC or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
You may not use, copy, reproduce, modify, or distribute any content from our site without our express written permission.
8. Prohibited Uses
You agree not to use our site or services:
- For any unlawful purpose
- To solicit others to perform unlawful acts
- To violate any local, national, or international law
- To infringe upon our intellectual property
- To submit false or misleading information
- To upload viruses or malicious code
- To interfere with the site’s security or performance
We reserve the right to terminate your use of the service for violating any of the prohibited uses.
9. Third-Party Services
Our site may contain links to third-party websites or services. We are not responsible for the content or accuracy of third-party websites and do not endorse or assume liability for any third-party products or services.
10. Disclaimer of Warranties
We do our best to provide accurate and reliable services, but we do not guarantee that the website will be error-free, secure, or uninterrupted.
Products and services are provided “as is” and “as available,” without any warranties—express or implied—including merchantability, fitness for a particular purpose, or non-infringement.
11. Limitation of Liability
To the maximum extent permitted by law, Skinnify LLC shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from your use of our site or products, even if we were advised of the possibility of such damages.
12. Indemnification
You agree to indemnify, defend, and hold harmless Skinnify LLC and our affiliates, partners, employees, and agents from any claim or demand, including attorneys’ fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.
13. Governing Law
These Terms are governed by the laws of Wyoming, without regard to its conflict of law principles. Any disputes shall be resolved through arbitration or courts located in the United States, unless otherwise required by applicable law.
14. Changes to Terms
We reserve the right to update or change these Terms at any time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the site after changes constitutes acceptance of the new Terms.
15. Contact Information
Questions about these Terms of Service should be sent to:
Skinnify LLC
Email: [email protected]
Last updated: August 3, 2025
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You are shopping on skinnify.co. By placing an order you are purchasing from Reach in the way we describe below. Depending on your location, "Reach" refers to With Reach (EU) Limited ÖU (registration #14571597, "Reach EU"), Reach Ltd. ( "Reach Canada"), With Reach (Australia) Pty. Ltd. ( "Reach Australia"), With Reach UK Ltd. (registration #08507554, "Reach UK"), or With Reach (USA) LLC ( "Reach USA"). The item(s) that you are purchasing will be sold by Reach to you. You will provide your payment information, shipping address, and any additional information required or requested to complete your order directly to Reachfor Reach to process your payment and complete your order. Your order is subject to: (1) these Reach Terms of Service; (2) the Reach Privacy Policy; and (3) any relevant terms and conditions imposed by any other applicable third parties, including the party supplying the products. By completing your purchase, you confirm that you have read and agree to be bound by all of these. By placing an order, you understand and agree that: 1. You are purchasing from, and providing your information to, Reach. Reach is entitled to verify and authenticate your payment information, and if it is unable to verify this information, Reach may contact you and/or your payment card issuer to confirm your identity and/or your intent to place the order. 2. If there is an error in the price listed for a product on the website from which you are purchasing or in the price applied to the product during the sale of and processing of your order, Reach is entitled to contact you, correct the price, and/or cancel your order. 3. If Reach is able to successfully verify your payment information, payment details for your order will be processed by Reach as the seller of the goods to you. 4. Once Reach processes your payment information and the transaction is verified, the items you purchased will be fulfilled directly by the party supplying the goods, by delivery or other means. 5. Reach may refuse service, refuse to process or complete orders, remove or edit content, or cancel orders for any reason or for no reason, in its sole discretion. 6. If you are under the age of majority in the jurisdiction in which you reside, approval of your parent or guardian is required to complete your purchase. 7. In some jurisdictions, Reach obtains payment processing services through affiliates or third-party service providers. In such instances, such affiliates and third parties are obligated under their contract with Reach to comply with strict privacy and data protection requirements. Here are some other things to understand about your order: Currency. You may select your preferred payment method and currency from a list of options available at the time of checkout. Please note that the relative value of currencies may vary, and as a result, the actual purchase price for items in your order may vary based on the currency selected. Billing. If you use a payment card or other electronic form of payment as your payment type, your bank or payment card statement will include a reference to "Reach" and the party supplying the goods. Shipping. Items in your order may be fulfilled via a single transaction, or via multiple transactions. If items in your order are fulfilled via multiple transactions, or if your order is only partially fulfilled, you will only be charged for those items that are actually fulfilled Chargebacks, Fraud Prevention and Void Transactions. For your protection, Reach may use various fraud prevention protocols and policies, and industry-standard verification systems, to reduce fraud and minimize chargeback risks. You must comply with such protocols and policies, including card authentication, and "ship to" and "bill to" address verification. Once an order is placed, you may not change any authenticated payment information or any verified "ship to"/ "bill to" address. If there is a systemic error which results in the processing or acceptance of a transaction for which authorization has been declined, that transaction will be void. Product. You may have the benefit of a manufacturer’s warranty in respect of the item(s) purchased and you should refer to the relevant documentation supplied with the item in this regard. Customer Service and Returns. Questions or concerns about your order may be directed to Reach. Reach will work with the party supplying the goods as necessary to resolve your issue. If the party supplying the goods allows for returns on orders, Reach will assist you in processing a return in accordance with that party’s policy, including reimbursement for the original sales prices of returned products, if authorized.. Reach may refuse any return requested if a restriction applies to the item for which the return is requested. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY. This paragraph is not applicable to you if you reside in Quebec, Canada. REACH PROVIDES ITS SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE EXTENT PERMITTED BY LAW, REACH MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE PRODUCTS DEPICTED ON OR ORDERED FROM THE WEBSITE, THE PROVISION OF REACH’S SERVICES, OR THE INFORMATION OR CONTENT DISPLAYED ON OR ACCESSIBLE VIA THE WEBSITE INCLUDING THE CHECKOUT PROCESS. YOU EXPRESSLY AGREE THAT YOUR USE OF REACH’S SERVICES IS AT YOUR SOLE RISK. REACH DOES NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY PRODUCT IMAGES, DESCRIPTIONS OR SPECIFICATIONS PROVIDED ON THE WEBSITE. NEITHER REACH, NOR ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, VENDORS OR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, DIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING WITHOUT LIMITATION FOR ANY LOSS OF DATA OR PROFITS, THAT MAY BE INCURRED OR RESULT IN CONNECTION WITH YOUR USE OF (OR INABILITY TO USE) REACH’S SERVICES OR PRODUCTS PURCHASED THROUGH REACH, EVEN IF REACH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT THAT REACH IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS CONNECTED WITH YOUR USE OF REACH’S SERVICES OR ANY PRODUCTS PURCHASED THROUGH REACH, REACH’S AGGREGATE LIABILITY SHALL NOT EXCEED $100 USD. Intellectual Property. All content on the s website, including in the checkout process, such as software, object code, source code, text, graphics, logos, button icons, images, audio clips, and digital downloads, is the property of Reach, the party supplying the goods, or their respective licensors, as may be applicable, and is protected by United States and international copyright laws. All designs, graphics, logos, page headers, button icons, scripts, and service names are trade-marks or registered trade-marks of the party supplying the goods or Reach, as may be applicable, in the U.S. and/or other countries. Such trademarks may not be used without the prior written authorization of the Merchant or Reach, as may be applicable. General Terms. The following general terms apply whenever you place an order: 1. Compliance with Applicable Laws. You certify that any products purchased through an order will not be exported, sold, or transferred in violation of any applicable laws, including without limitation any applicable export control and economic sanctions laws and regulations. It is your responsibility to know the laws of the country into which you are importing any products that you order. By placing an order you certify that the import of the products you have ordered to the country of the shipping address you have provided does not violate any laws or regulations of that country. 2. Privacy. To complete your order you will be providing personal information to Reach and you consent to your personal information being collected, used, processed, disclosed and/or stored by Reach and our service providers as may be required in order to process and complete your order and otherwise provide the services you have requested, in accordance with Reach’s Privacy Policy. Reach accepts no liability or responsibility for the collection, use, processing, disclosure or storage of your personal information by the party supplying the goods or any service provider engaged by that party. The collection, use, processing, disclosure and/or storage of your personal information by the party supplying the goods or its service providers is governed by that party’s privacy policy. The party supplying the goods and Reach may analyze transactional data for the purpose of identifying trends, statistics and measurements that could contribute to the enhancement of customer experience and/or the services provided by Reach. Any transactional data analyzed for these purposes will be aggregated and anonymized, meaning that any personally identifiable information will be removed. 3. Electronic Communications. When you place an order, you are communicating with Reach electronically, and you consent to entering into this agreement by electronic means, and to receive communications from Reach electronically/via email. 4. Modifications. You acknowledge that Reach may make changes to its system, policies, and these Terms of Service at any time. Reach will ensure that the current version of these Terms of Service is presented every time you make an order. You are responsible for reviewing these Terms of Service each time you make an order. If you do not agree to any change in the Terms of Service, you must not complete your order. Any order placed after the effective date of a change will constitute your agreement to the change and to the current Terms of Service. 5. Severability. If any or any portion of these Terms of Service is found to be invalid, void, or for any reason unenforceable, that term or portion of terms will be severed, and will not affect the validity and enforceability of the remaining terms. 6. Governing Law. If you reside in Canada (other than in Quebec), these Terms of Service are governed by and construed in accordance with the laws of Canada. If you reside in the province of Quebec, these terms of services are governed by and construed in accordance with the laws of Quebec and the laws of Canada applicable therein. If you reside in Australia, these Terms of Service are governed by and construed in accordance with the laws of Australia. If you reside in the US, these Terms of Service are governed by and construed in accordance with the laws of the US. If you reside in a country in the European Union, these Terms of Service are governed by and construed in accordance with the laws of Estonia. Otherwise, these Terms of Service are governed by and construed in accordance with the laws of Wyoming. 7. Notice. If you need to contact Reach, you may do so at https://www.withreach.com/support/shopper-support. Our addresses are: Reach UK: 3 Lloyd’s Avenue, London, UK EC3N 3DS Reach Canada: 2300, 150 9 Avenue SW, Calgary, AB T2P 3H9 Reach EU: Maakri 19, 10145 Tallinn, Estonia 10145 Reach Australia: 152 Elizabeth Street, Melbourne, Victoria, Australia 3000 Reach USA: Pier 26 Box 5 North "The Embarcadero", San Francisco, CA 94105 8. Proceedings. Any action or proceeding arising out of or relating to these Terms of Service must be brought in the courts of Wyoming and you hereby irrevocably agree to the jurisdiction of the courts in Wyoming, United States for all such purposes. 9. Language. The parties have agreed and expressly requested that this agreement and all documents related to it be drawn up in English. Les parties conviennent et exigent expressément que ce contrat et tous documents émis en vertu de celui-ci soient rédigés en anglais.
Thank you for shopping with Skinnify. Below you’ll find all the details regarding our shipping times, costs, and processes.
Fulfillment Location
All orders are shipped from our fulfillment center:
FlatFee / Skinnify
1007 South 12th Street
Watertown, Wisconsin 53094
United States
Shipping Destinations & Rates
United States
- Shipping method: Standard Shipping
- Delivery time: 1–6 business days
- Shipping cost: $4.99
Canada
- Shipping method: Standard Shipping
- Delivery time: 5–12 business days
- Shipping cost: $9.99
Order Processing Time
Orders are typically processed within 1–2 business days. You’ll receive a confirmation email with tracking details once your order has shipped.
Shipping Carriers
We work with trusted shipping partners such as USPS, UPS, FedEx, and Canada Post to ensure timely and reliable delivery.
Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for the tracking link to update.
Shipping Delays
While we aim to deliver your order within the estimated timeframes, delays may occasionally occur due to weather, customs, or carrier issues. If your package is significantly delayed, please contact us at [email protected].
Incorrect Shipping Information
Please double-check your shipping address at checkout. Skinnify is not responsible for delays or losses caused by incorrect or incomplete shipping details provided by the customer.
Lost or Stolen Packages
If your tracking information shows that your order was delivered, but you haven’t received it, please contact us within 7 days of the delivery date. We will work with the carrier to resolve the issue, but we are not liable for packages lost due to theft or an incorrect address.
Questions?
For any shipping-related inquiries, reach out to us at:
[email protected]
Last updated: August 3, 2025
This Privacy Policy explains how Skinnify ("we", "our", "us") collects, uses, and protects your personal information when you visit our website or purchase our products.
1. Information We Collect
When you interact with our site, we collect the following types of personal information:
- Order Information: Your name, email address, shipping address, billing address, phone number, and payment details.
- Account Information: If you create an account, we store your login details securely.
- Device Information: IP address, browser type, referring URLs, time zone, and cookies that help us improve site performance.
- Customer Support: When you contact us, we collect any information you provide to assist you.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your purchase or account
- Send marketing emails and SMS messages (only with your explicit consent)
- Improve and optimize our website
- Detect and prevent fraud or misuse
3. SMS Marketing
If you provide your phone number and explicitly opt in to receive SMS messages, you agree to receive recurring automated marketing and personalized text messages from Skinnify, including cart reminders, promotions, and order updates.
Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP to any SMS or by contacting [email protected].
We do not send SMS marketing messages without your prior consent, and we do not sell or share your phone number with third parties for their own marketing use.
4. Sharing Your Information
We do not sell your personal information. We only share it with trusted third parties that help us operate our business, such as:
- Payment processors (e.g., Stripe, PayPal)
- Shipping providers
- Email and SMS marketing platforms (e.g., Klaviyo, Postscript)
- Website analytics tools (e.g., Google Analytics)
These partners are required to keep your information secure and confidential.
5. Cookies
We use cookies and similar technologies to enhance your browsing experience. You can control or disable cookies through your browser settings, though this may impact website functionality.
6. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your data
- Object to or restrict certain data uses
- Withdraw consent for marketing at any time
To exercise your rights, contact us at: [email protected]
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.
9. Security
We take data security seriously and implement appropriate safeguards to protect your personal information.
10. Children’s Privacy
Our site is not intended for children under the age of 13, and we do not knowingly collect data from minors.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Skinnify
Email: [email protected]
Last updated: August 3, 2025
Thank you for shopping with Skinnify. We want you to love your purchase, but if something doesn’t work out, we’re here to help.
Returns
We offer a 14-day return policy. You may request a return for a refund within 14 days of receiving your order.
To be eligible for a return:
- Items must be free from stains, odors, or signs of wear.
- If you purchased our Buy 1 Get 1 Free offer and wish to request a full refund, both pairs of leggings must be returned.
Return shipping costs are the responsibility of the customer. We do not provide return labels for standard returns.
Returns must be sent to the following address:
Skinnify / FlatFee Shipping
1007 S 12th Street
Watertown, Wisconsin 53094
United States
To initiate a return, please contact our support team at [email protected] with your order number and reason for return.
Exchanges
We’re happy to offer free exchanges within 14 days of delivery.
We cover the return shipping costs for exchanges. Once we receive the original item, your replacement will be shipped at no additional cost.
To request an exchange, email [email protected] with your order number and the item you’d like in exchange.
Non-Refundable Items
Please note:
- Gift cards are non-refundable.
Refunds
Once your return is received and inspected, we’ll notify you of the approval status. If approved, your refund will be processed to the original payment method within 5–10 business days, depending on your bank or payment provider.