Privacy Policy
This Privacy Policy explains how Skinnify ("we", "our", "us") collects, uses, and protects your personal information when you visit our website or purchase our products.
1. Information We Collect
When you interact with our site, we collect the following types of personal information:
- Order Information: Your name, email address, shipping address, billing address, phone number, and payment details.
- Account Information: If you create an account, we store your login details securely.
- Device Information: IP address, browser type, referring URLs, time zone, and cookies that help us improve site performance.
- Customer Support: When you contact us, we collect any information you provide to assist you.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your purchase or account
- Send marketing emails and SMS messages (only with your explicit consent)
- Improve and optimize our website
- Detect and prevent fraud or misuse
3. SMS Marketing
If you provide your phone number and explicitly opt in to receive SMS messages, you agree to receive recurring automated marketing and personalized text messages from Skinnify, including cart reminders, promotions, and order updates.
Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP to any SMS or by contacting support@skinnify.co.
We do not send SMS marketing messages without your prior consent, and we do not sell or share your phone number with third parties for their own marketing use.
4. Sharing Your Information
We do not sell your personal information. We only share it with trusted third parties that help us operate our business, such as:
- Payment processors (e.g., Stripe, PayPal)
- Shipping providers
- Email and SMS marketing platforms (e.g., Klaviyo, Postscript)
- Website analytics tools (e.g., Google Analytics)
These partners are required to keep your information secure and confidential.
5. Cookies
We use cookies and similar technologies to enhance your browsing experience. You can control or disable cookies through your browser settings, though this may impact website functionality.
6. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your data
- Object to or restrict certain data uses
- Withdraw consent for marketing at any time
To exercise your rights, contact us at: support@skinnify.co
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.
9. Security
We take data security seriously and implement appropriate safeguards to protect your personal information.
10. Children’s Privacy
Our site is not intended for children under the age of 13, and we do not knowingly collect data from minors.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Skinnify
Email: support@skinnify.co
Last updated: August 3, 2025