Shipping Policy
Thank you for shopping with Skinnify. Below you’ll find all the details regarding our shipping times, costs, and processes.
Fulfillment Location
All orders are shipped from our fulfillment center:
FlatFee / Skinnify
1007 South 12th Street
Watertown, Wisconsin 53094
United States
Shipping Destinations & Rates
United States
- Shipping method: Standard Shipping
- Delivery time: 1–6 business days
- Shipping cost: $4.99
Canada
- Shipping method: Standard Shipping
- Delivery time: 5–12 business days
- Shipping cost: $4.99
Order Processing Time
Orders are typically processed within 1–2 business days. You’ll receive a confirmation email with tracking details once your order has shipped.
Shipping Carriers
We work with trusted shipping partners such as USPS, UPS, FedEx, and Canada Post to ensure timely and reliable delivery.
Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for the tracking link to update.
Shipping Delays
While we aim to deliver your order within the estimated timeframes, delays may occasionally occur due to weather, customs, or carrier issues. If your package is significantly delayed, please contact us at support@skinnify.co.
Incorrect Shipping Information
Please double-check your shipping address at checkout. Skinnify is not responsible for delays or losses caused by incorrect or incomplete shipping details provided by the customer.
Lost or Stolen Packages
If your tracking information shows that your order was delivered, but you haven’t received it, please contact us within 7 days of the delivery date. We will work with the carrier to resolve the issue, but we are not liable for packages lost due to theft or an incorrect address.
Questions?
For any shipping-related inquiries, reach out to us at:
support@skinnify.co
Last updated: August 3, 2025